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Privacy Policy

Last updated: February 23, 2026

Western Renovations ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at westernrenovations.com or engage our services.

Information We Collect

Personal Information You Provide

When you fill out a contact form, request an estimate, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Home address or project location
  • Project details and preferences
  • Photos or documents you upload related to your project

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates
  • Schedule consultations and manage your project
  • Communicate with you about our services
  • Improve our website and user experience
  • Send you SMS notifications, alerts, and occasional marketing communications (with your opt-in consent)
  • Comply with legal obligations

SMS/Text Messaging

When you provide your phone number and opt in via our website forms, you consent to receive SMS notifications, alerts, and occasional marketing communications from Western Renovations Inc. These messages may include:

  • Appointment reminders and confirmations
  • Project updates and status notifications
  • Estimate and consultation follow-ups
  • Occasional promotional offers and service announcements

SMS Disclosures

  • Message frequency may vary based on your project status and communication preferences
  • Message and data rates may apply depending on your carrier and plan
  • You can opt out at any time by replying STOP to any message
  • For help, reply HELP to any message or contact us at (916) 200-9435
  • SMS consent is not a condition of purchase or service
  • Your consent to receive SMS messages and the information you provide (including your mobile phone number) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes
  • We may share your information with SMS service providers solely to facilitate the delivery of messages

Cookies and Tracking Technologies

We use cookies and similar technologies to understand how visitors interact with our website. These help us improve site performance and tailor content to your interests. You can control cookie preferences through your browser settings.

How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers — trusted partners who help us operate our business (e.g., email platforms, CRM tools, analytics providers)
  • Subcontractors — when necessary to fulfill your project
  • Legal authorities — when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under California law (CCPA), you have the right to:

  • Know what personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell your data)
  • Non-discrimination for exercising your privacy rights

Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, Yelp, Instagram). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: